Orders & shipping
How long does it take to let the crystal arrive?
The delivery of your shamanically charged VIBRA crystal is aligned with divine timing and the right energetic moment. But to put it in more earthly terms: You can expect your crystal to arrive within 8-10 working days.
Is the crystal already charged with energy before shipping?
Yes, of course! The crystal talisman is always sent fully energized and clean to its destination. Your VIBRA crystal is carefully prepared and imbued with energy, ready to support you as soon as it arrives.
Can I still change my order?
Absolutely, your desires are central to us. If you feel guided to alter your order, simply connect with us by sending an email to email@example.com. We will tune in to the possibilities.
How can I track my order?
Once your order is lovingly packaged and embarked on its journey, we'll provide you with a track & trace code via email. Please allow the energies to align – it may take up to 48 hours for the track & trace to become available.
Still unable to track your parcel after 48 hours? Reach out to us at firstname.lastname@example.org, and we'll lovingly liaise with the shipping company to ensure a harmonious delivery experience.
Can I return my order?
While we trust that your purchase aligns perfectly with your energy, we understand that sometimes things may not resonate as you expected. If you feel called to return your order or if there are any discordances in your experience, please connect with us at email@example.com or fill in the contact form. We'll lovingly assist you in ensuring that everything aligns with your highest good.