Frequently Asked Questions

Orders & shipping

How long does it take to let the crystal arrive?

The delivery of your shamanically charged VIBRA crystal is aligned with divine timing and the right energetic moment. But to put it in more earthly terms: You can expect your crystal to arrive within 8-10 working days.

Is the crystal already charged with energy before shipping?

Yes, of course! The crystal talisman is always sent fully energized and clean to its destination. Your VIBRA crystal is carefully prepared and imbued with energy, ready to support you as soon as it arrives.

Can I still change my order?

Absolutely, your desires are central to us. If you feel guided to alter your order, simply connect with us by sending an email to We will tune in to the possibilities.

How can I track my order?

Once your order is lovingly packaged and embarked on its journey, we'll provide you with a track & trace code via email. Please allow the energies to align – it may take up to 48 hours for the track & trace to become available.

Still unable to track your parcel after 48 hours? Reach out to us at, and we'll lovingly liaise with the shipping company to ensure a harmonious delivery experience.

Can I return my order?

While we trust that your purchase aligns perfectly with your energy, we understand that sometimes things may not resonate as you expected. If you feel called to return your order or if there are any discordances in your experience, please connect with us at or fill in the contact form. We'll lovingly assist you in ensuring that everything aligns with your highest good.

Crystal Talismans

How are VIBRA's crystals sourced? Are they ethically obtained?

VIBRA's crystals are mindfully sourced from mines by a few highly conscious individuals who buy directly from the mines. Shaman Jeroen also takes part in this selection process, tuning in to find the crystals that resonate with his energy. After crafting them into necklaces, all shavings and even broken pieces are reverently offered back to Mother Nature during Shaman Jeroen's hikes on Ibiza, creating powerful energy grids around the island.

Are there any crystals or products that you recommend for beginners?

Your intuition is your guide in selecting the right crystal. As you evolve on your unique spiritual path, you may find yourself drawn to different crystals. Our range, including activation, transformation, transmission, and kundalini crystals, offers a myriad of energies to connect with. Embrace the magic of life!

Can I request a custom-made crystal talisman?

Absolutely! You can request a personal channeling to obtain the perfect crystal talisman that aligns with your life and energy. Together, we'll discover what this unique energy will manifest for you.

Can I gift a VIBRA crystal to someone else? How does the energy alignment work?

Yes, you can gift a talisman crystal. However, never share a crystal you've already worn, as it can disrupt another person's energy. Crystals are powerful, and sharing one you've worked with may block the energy of the recipient.

How do I use my crystal talisman effectively?

Your VIBRA Crystal Talisman is more than a beautiful adornment; it's a living connection to the energy and vibrancy of the universe. Here's how to interact with it:

  • Wear Daily: Embrace your crystal daily, allowing its energy to become an extension of your very essence.
  • Sleep Companion: At night, place your crystal beside or under your pillow to infuse your dreams with tranquility and insight.
  • Meditation Enhancer: Incorporate your crystal into meditations, retreats, and ceremonies. It's not just an accessory but a spiritual tool, amplifying and transmitting your intentions.
  • Personal Talisman: Your VIBRA crystal is your sacred partner, attuned uniquely to you. While its beauty may be admired by others, its touch is exclusively yours, preserving the purity of its connection with your energy.

Through these methods, your VIBRA crystal becomes a part of your spiritual journey, aligning, enhancing, and resonating with your life's path. Feel its energy, let it guide you, and allow it to become a tangible connection to the unseen vibrations that surround us all.

Do I have to clean my crystal talisman?

Yes, periodic cleaning of your crystal talisman is advised to maintain its vibrational purity. For detailed instructions on how to do this, please read the "Crystal cleaning" section of our FAQ.

How should I store my crystal when not in use?

Create a personal altar, a sanctuary that's solely yours. Whether in your bedroom, workroom, or even in nature, this sacred space will house your spiritual tools. A piece of Selenite crystal can also be a beautiful resting place for your necklaces.

Do you offer workshops or tutorials on how to use and care for crystals?

Explore my Instagram for an array of videos about crystals. You'll find insights on their origins, how to cleanse, and ways to integrate them into your practice. Enjoy this sparkling journey with us!

Crystal cleaning

How do I clean my crystals?

Cleansing your VIBRA crystals is a sacred practice that renews their vibrancy and connection to the divine. Here's a comprehensive guide to cleanse and rejuvenate them:

  • Intention Setting: Embrace the crystal, allowing your intention to wash away any negative energy. Visualize a pure white light enveloping the crystal, continuing until you feel a sense of lightness.
  • Sun and Moonlight Energy: Utilize the natural energy of the sun and moon. The sun invigorates your crystals but limit exposure to an hour. The moon offers a gentle energy that can be embraced for extended periods.
  • Smudging: The ancient practice of burning white sage or other sacred herbs, passing the crystal through the smoke, imbues purification.
  • Sound Cleansing: Frequencies from a singing bowl or other harmonic instruments align your crystals to a high vibrational state, harmonizing their energy.
  • Connect with Nature: Nestle your crystals in the earth or drape them over tree branches, letting Mother Nature cleanse and recharge them.
  • Water Cleansing: Hold them under natural or tap running water or soak in a bowl for a deep cleanse. Ensure your crystals are suitable for water cleansing.
  • Selenite Cleansing: Some crystals, like Selenite, are self-cleansing. To cleanse others, lay them upon a piece of Selenite.

Remember: Cleansing your VIBRA crystals isn't just about physical purification but spiritual alignment. Approach this process with a serene and focused mind, letting your intention guide you. These practices not only cleanse but deepen your connection with your crystals, ensuring that they continue to serve as vibrant tools for your spiritual journey.

Account Info

Do I have to create an account?

Creating an account with VIBRA is entirely optional, but we highly encourage it. Why? Because having an account unlocks a treasure trove of personalized features and benefits. Next time you visit, you'll glide through checkout with ease, receive recommendations that resonate with your unique journey, and experience services that are personalized just for you. By embracing an account with VIBRA, you align with a streamlined process designed to enhance your experience and save you time. Connect with us, and let's make the most of your VIBRA journey together!

How do I change my account password?

Need to realign your password? No worries, we've got you covered. Simply click the 'forgot password' link and an email will appear with clear instructions to create a new, secure password. Follow the pathway laid out, and select a password that resonates with you, but also one that you can keep safe and sacred. With these simple steps, you'll be back in harmony with your account in no time!